Understand how learning creates financial value, build a starting estimate of first-year ROI, and identify what to measure as your program progresses. Start with an example, then replace its figures with your own. The calculation follows the Phillips ROI method (ROI Institute, 2019).
Scope: financial ROI in the first year
ROI compares the estimated dollar value of benefits with the costs you enter, including learners' time. It does not prove that learning caused a change.
Outcome
Included?
Why & how
Time saved and put to useful work
Yes
Valued at employment cost, or extra profit per useful hour. Time value is not automatically a cash saving.
Fewer people leaving
Yes
Estimated leavers avoided × replacement cost.
Cash savings or additional profit
Yes
Enter under Other measurable value, per person applying it, per year. Count each benefit once.
Capability, performance ratings and promotions
No
Useful evidence of progress, but not dollar benefits on their own. Consider alongside the financial estimate.
Benefits after year one
No
This provides a first-year baseline; later benefits need a separate estimate.
Example scenarios:
What this scenario assumes
–
–
Starting figures and sources
These are constructed examples using figures from different sources, not programs evaluated by those studies. The sources explain the starting inputs; they do not establish the calculated ROI.
Break-even use rate–Share of participants who must apply the learning for year-one benefits to equal total cost–
How the value builds
Change a figure to see its effect. Boxes grow or shrink with the size of their value compared with the starting example; size changes are limited to keep labels readable. Click a box to bring its explanation into view.
What this tells you
ROI by how many people apply it
This changes the share applying it while holding all other inputs fixed. The dot marks your estimate. Above zero, estimated benefits cover costs in year one.
How the numbers add up
Where the defaults come from
Starting figure is a preset value. Your figure is a value you entered. The notes explain which figures come from research, which are worked examples, and which describe the program. A research source does not establish that a figure fits your workplace. Zero means no benefit is included yet; enter your estimate to include it.
Starting figures for this example (your edits appear above): –
Assumption
Default
Status
Basis
References
Adhvaryu, A., Murathanoglu, E., & Nyshadham, A. (2023). On the allocation and impacts of managerial training (NBER Working Paper No. 31335). National Bureau of Economic Research. nber.org
Alan, S., Corekcioglu, G., & Sutter, M. (2023). Improving workplace climate in large corporations: A clustered randomized intervention. The Quarterly Journal of Economics, 138(1), 151–203. https://doi.org/10.1093/qje/qjac034
Association for Talent Development. (2025). 2025 state of the industry: Talent development benchmarks and trends. ATD Press. Summary at td.org
Australian Bureau of Statistics. (2026a). Average weekly earnings, Australia, May 2026. abs.gov.au
Australian Bureau of Statistics. (2026b). Job mobility, February 2026. abs.gov.au
Australian Taxation Office. (2025, June 5). The final SG rate increase is coming on 1 July. ato.gov.au
Bick, A., Blandin, A., & Deming, D. J. (2026). The rapid adoption of generative AI. Management Science. Advance online publication. https://doi.org/10.1287/mnsc.2025.02523. Figures from the accepted version: Federal Reserve Bank of St. Louis Working Paper 2024-027F (revised October 2025), p. 21.
Boushey, H., & Glynn, S. J. (2012). There are significant business costs to replacing employees. Center for American Progress. americanprogress.org
Digital Transformation Agency. (2024). Evaluation of the whole-of-government trial of Microsoft 365 Copilot: Full report. digital.gov.au
Fair Work Ombudsman. (n.d.). National Employment Standards. fairwork.gov.au
Friebel, G., Heinz, M., & Zubanov, N. (2022). Middle managers, personnel turnover, and performance: A long-term field experiment in a retail chain. Management Science, 68(1), 211–231. https://doi.org/10.1287/mnsc.2020.3905
Government Digital Service. (2025, June 2). Microsoft 365 Copilot experiment: Cross-government findings report. GOV.UK. gov.uk
Harter, J. (2026, January 13). Span of control: What's the optimal team size for managers? Gallup. gallup.com
Hoffman, M., & Tadelis, S. (2021). People management skills, employee attrition, and manager rewards: An empirical analysis. Journal of Political Economy, 129(1), 243–285. https://doi.org/10.1086/711409
Humlum, A., & Vestergaard, E. (2025, May). Large language models, small labor market effects (Working Paper No. 2025-56). Becker Friedman Institute, University of Chicago. bfi.uchicago.edu
McFeely, S., & Wigert, B. (2019, March 13). This fixable problem costs U.S. businesses $1 trillion. Gallup. gallup.com
Microsoft. (2026). Microsoft 365 Copilot plans and pricing [Australian prices, accessed 31 October 2026]. microsoft.com
PERSOL Research and Consulting. (2026, February 3). 生成AIとはたらき方に関する実態調査 [Survey on generative AI and ways of working] (p. 40). rc.persol-group.co.jp
Reserve Bank of Australia. (2026). Exchange rates [US$0.7053 per A$1 on 29 October 2026]. rba.gov.au
ROI Institute. (2019). ROI Methodology fold-out model. roiinstitute.net
ROI Institute. (2024). ROI Methodology application guide (pp. 16, 21). roiinstitute.net
Saks, A. M., & Belcourt, M. (2006). An investigation of training activities and transfer of training in organizations. Human Resource Management, 45(4), 629–648. https://doi.org/10.1002/hrm.20135
Skillsoft. (2024). 2024 IT skills and salary report (pp. 39–40). Summary at businesswire.com